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14-06-2010
Trade Unions Influence Innovation in EU
Professional and Managerial Staff taking responsibility to develop competences and attitudes for innovation...
16-04-2010
Innovation for the Oil industry in Lithuania
TDI delivered 3 days of innovation seminars on behalf of ETKC to ORLEN oil refinery managers in Lithuania this week...
28-02-2010
The first World Class Customer Service Guides in UK
Gaynor Lewis, Operations Director at the ILM, presented certificates for the World Class Service Guide development programme...
23-02-2010
The first TICA Innovator Award in The Gambia!
Abubakar Coker, pool attendant at Golden Beach Hotel, was presented with his Innovator Award by Ebrima Bah today ...
22-02-2010
Official Tourist Guides in The Gambia
Tourist Guides received their ILM Innovation Guide development programme certificates today...
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28 February 2010 The first World Class Customer Service Guides in UK
Gaynor Lewis, Operations Dirfector for ILM (Institute of Leadership and Mangement) came to Fareham to the Headquarters of Fareport Training to present 9 certificates to first line managers who had completed the three modules of the ILM World Class Service Guide development programme. This programme consists of 3 ILM development programmes that have a duration of 2 days each (or 12 hours in four modules):
1 Innovation Guide
2 Quality Improvement Guide
3 Professional Development Guide
When all three are completed the certificate for the World Class Service Guide development programme may be awarded.
"Fareport Training Organisation Ltd was established in 1981, and has been a privately owned limited company since 1986. The head office is based in Fareham, Hampshire, with other training centres Fareham and Gosport.
Throughout this period the organisation has expanded and developed its provision and was extremely proud when in 2000 our Managing Director Mick Reeve was awarded an MBE for his work with Disaffected and Disadvantaged Young People in Hampshire"
Mick Reeve and other senior staff enjoyed the presentation and once more Fareport Training demonstrated their total committment to developing their staff so that the highest possible quality of learning experience is available for all their learners.
TDI Intrernational offers its congratulations to each of the successful candidates and a special vote of thanks to the Quality Improvement Manager, Jane Lamer, with whom Terry of TDI has been working with for the benefit of their whole staff team for the last 10 years.
ILM is a very supportive institution to all its registered centres and Fellows. TDI is a registered Centre of ILM and Terry is also a Fellow of ILM. The support given by ILM to Fareport by the offer of Gaynor Lewis to make the presentation is deeply appreciated - Thank you very much Gaynor and the ILM. For more information go to www.i-l-m.com
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