25-09-2008
TICA Programme - Improving Customer Service
Terry of TDI made a presentation to the Customer Service Training association at the Edwardian Radisson Hotel...

11-09-2008
Ipswich Media Clubhouse uses ILM Development Programe
Trevor Jones, Training Manager at CSV Ipswich Media Clubhouse, has completed the Quality Improvement...

28-08-2008
Business Link East” takes ‘10 Steps’ to ensure excellence
Business Link East” are working with the British Quality Foundation and using the EFQM Excellence Model...

24-07-2008
ILM recognises TDI Development Programmes
The Institute of Leadership and Managment (ILM) has given TDI 'Recognised Provider' status...

08-07-2008
Successful completion of TDI Junior Internship!
Al Hammond has just completed three successful years as a TDI intern, working at TDI headquarters, Tobago and Egypt...

Nulli Secondus!

Second to None

We specialise in helping organisations to achieve the best possible experience for their customers and staff. Your customers may also be visitors, guests or learners. Our aim is to inspire your people to help you achieve your vision of high quality and unique experiences for your customers.

What do you want to achieve in the future for your organisation?

Quo Vadis?

Which way now

Innovation is the implementation of new ideas. To achieve your vision; discover, develop and use new ideas from your staff. Maintain the best of what you have already and then add innovation. The key to your success will be highly competent teams with excellent team leaders.

What programme do you wish to use to help your vision become reality?

Accipio actionis!

Take action now

Show your people that they can make a contribution that is valued. Give them vision, direction and support. They will then believe that the contribution made by each of them is vital to the success of the whole organisation – they will be inspired to achieve!

Contact us and we will work with you to design and deliver the programmes you need.

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